Booking cargo is already a sport. Insurance emails here. Financing calls there. Delay risk? That’s a problem for future you.
Our Services Portal exists to make that whole mess a little less…messy.
At a high level, the idea is simple: provide a single, trusted place where forwarders can discover and connect with service providers that actually understand freight. No cold outreach. No random Google searches. No “is this vendor legit?” spiral at 4pm on a Friday.
This isn’t about adding bells and whistles. It’s about removing friction – the kind that quietly eats time, margins, and sanity.
So what is the Services Portal?
Think of it as a growing hub inside WebCargo by Freightos where forwarders can access practical, transaction-adjacent services that support real shipments in real workflows.
The goal isn’t to digitize everything all at once. It’s to start with the services that:
- are commonly needed,
- are traditionally painful to arrange,
- and benefit massively from being embedded and automated.
Right now, that means insurance and financing – two areas that have historically lived way too far away from the actual booking moment.
What forwarders can expect (short version)
- Digital-first services from specialists who actually know logistics
- A clear path to the right provider, without starting from scratch
- Faster decisions, fewer emails, less manual cleanup
- Optional tools, not mandatory process changes
In other words: help when you need it, not a new workflow to learn during peak season.
What’s live today
Instant cargo insurance, without the back-and-forth
Powered by Breeze
Insurance is one of those things everyone agrees is important…right up until it slows a booking down.
Through the integration with Breeze, forwarders can now price and purchase cargo insurance instantly – no separate sourcing, no waiting on quotes, no follow-up chase.
Using Breeze’s data-driven tech, insurance pricing, policy binding, and even claims processing are automated end to end. The result: faster bookings, lower policy costs, and significantly less admin.
As Matthew Phillips, Chief Commercial Officer at Breeze, put it:
Our collaboration with Freightos empowers its customers to make informed decisions about insuring their cargo in a cost-effective and timely manner.
And given that an estimated 60–80% of global cargo is under-insured, this one solves a very real, very expensive problem.
Delay protection for when “on time” doesn’t happen
Powered by Otonomi
Delays are the freight industry’s oldest unwanted tradition. And somehow, traditional insurance still mostly pretends they don’t exist.
Otonomi takes a different approach: parametric delay insurance built specifically for modern supply chains. If a shipment hits predefined delay thresholds, compensation is triggered automatically. No claims ping-pong. No interpretive dance with fine print.
This matters most for time-sensitive cargo – life sciences, perishables, automotive, aerospace – where even a 24-hour slip can cascade into real financial damage.
As Yann Barbarroux, CEO and Founder of Otonomi, explains:
Partnering with WebCargo by Freightos puts that protection where forwarders already operate digitally, and it helps bring a data-driven, automation-first insurance model to an industry that deserves better tools for managing disruption.
Otonomi lives inside the Services Portal, where delay risk can actually be addressed before things go sideways – not after.
Working capital, without the paperwork marathon
Powered by Triver
Forwarders know the drill: carriers want payment now, customers pay later, and cash flow sits awkwardly in the middle.
With Triver, the Services Portal now offers access to instant, AI-powered invoice financing designed specifically for small and mid-sized businesses that don’t have time for months-long credit reviews.
Using open banking and real-time financial data, Triver can assess eligibility in minutes – not weeks – and release funds almost immediately. No outdated forms, no manual reviews, no guessing.
As Jerome Leluel, CEO and founder of Triver, put it:
By joining WebCargo’s Services Portal, we’re bringing modern, instant financing directly into their daily workflow. Together, we’re giving forwarders the freedom to move goods without being held back by slow payments.
It’s not about encouraging debt. It’s about giving forwarders flexibility during peaks, disruptions, and growth spurts, when timing really matters.
Carbon offsetting, without the spreadsheet gymnastics
Carbon conversations are no longer theoretical. Customers are asking. Procurement teams are tracking. And forwarders are increasingly stuck in the middle, trying to answer sustainability questions without turning every quote into a manual emissions exercise.
Chooose helps simplify that part.
Through the Services Portal, forwarders can connect with Chooose to explore clear, credible CO₂ emissions calculations and easy carbon offsetting tied to air cargo shipments. No homegrown formulas. No mystery math. Just a practical way to help customers address their carbon footprint and support verified, high-impact climate solutions.
It’s not about pretending air cargo is carbon-free. It’s about giving forwarders a straightforward way to respond when sustainability moves from “nice to have” to “please show your numbers.”
Where this goes next
Today, the Services Portal is a connector.
Over time, some of these services may become more tightly integrated into WebCargo workflows. Others may remain best-of-breed partners accessed when needed. Both models can coexist.
What matters is that forwarders don’t have to start from zero every time a new problem shows up.
The Takeaway
The WebCargo by Freightos Services Portal won’t magically remove every operational headache.
But it will make it easier to find the right people to help solve them – without guesswork, cold outreach, or wasted time.
And in freight, that alone is a meaningful upgrade.
