Travelport formally launched TripServices on Thursday, a cloud-native API platform the company says can connect flights, hotels, and extras through one system while handling more of the booking work developers previously had to build themselves.
The GDS wants more of that complexity to sit inside its own system, not with the agencies, startups, and AI tools building on top of it.
The company said TripServices uses machine learning models to rank content, surface more relevant offers, and avoid returning long lists of options that do not fit the trip. The company also said it has spent the past 18 months expanding servicing tools for changes, disruptions, and cancellations.
Ahead of Thursday’s formal launch, Fahim Khan, senior vice president of product at Travelport, discussed TripServices at the Skift Data + AI Summit in early June, noting that some travel partners were already
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