Loyalty program fraud is a major issue, and it can come in many forms, including having miles stolen. That brings us to a very amusing interaction taking place on social media, and I know who I’m siding with…
Influencer confronts person over stolen points
Becca Alves, who goes by the username Petitevagabond across social media platforms, covers a lot of points topics. A couple of days ago, she shared how her Alaska Atmos Rewards points were stolen:
Imagine my surprise when I wake up today with emails from Alaska, saying a bunch of miles have been redeemed on flights from Belize-LAX.
It wasn’t me. So I’m like ok let me go cancel them – I did.
But obviously I googled the names and this influencer and her daughter come up?? And they’re from LA and currently in Belize???
This has to be a glitch because there’s no way this person with hundreds of thousands of followers would risk it all for some free flights.
RIGHT?????
She was respectful, and didn’t name the person at first. She tried emailing and DMing her, but didn’t hear back. So she then posted the itinerary, with the names of the passengers.
I guess the public shaming worked, because the person who was being referenced then responded to the email. However, she didn’t actually provide any explanation, other than claiming “we are also victims in this situation after being targeted through social media,” and “as a result, my information has been compromised.” However, that doesn’t actually address the questions that were asked?
After a lot of pressure, the person finally responded publicly, writing the following across several posts:
I’m not sure why this was taken to the internet when I was actively sending my receipt. The claims being made are inaccurate.
This feels less about clarity and more about creating attention, which is disappointing. Posting this publicly was unnecessary and comes across as an attempt to be messy and damage my name.
I don’t usually feel the need to explain myself, but I won’t allow misinformation to be spread!
Cyberbullying especially when directed at a child’s page is unacceptable. I don’t see any justification for targeting a child or attempting to turn this into public harassment. This crosses a line.
I’m disappointed this has turned into a spectacle. I would never allow anyone to tarnish what we have worked so hard to build. My focus has always been integrity, respect, and protecting my family.
It’s truly unfortunate to be placed in this situation, especially as a victim of someone compromising my personal information. I paid full price for my tickets, and I would never jeopardize my reputation over something like this. I take integrity very seriously!
However, despite claims of “actively sending receipts,” Becca claims she never got the receipts.
It’s interesting to see the replies to these social media posts. A vast majority of people seem to be siding with the person who had points stolen, while some number of people are asking why she’s doxxing someone, etc.
Personally, I think Becca is going about this quite respectfully. She gave the woman a chance to respond in private, and she didn’t. But now she’s doubling down in an absurd way:
- If you say you have the receipts showing that the tickets were purchased legitimately in the first place, then post them; don’t write about how you’re “actively sending” them, but just do it, especially if you’re claiming that you don’t want misinformation to spread
- It’s absurd that this person is accusing Becca of cyberbullying a child; that person chooses to have her daughter be part of her social media presence, and that doesn’t mean the child is being bullied in any way, and it doesn’t give the mother a free pass for bad behavior
Obviously I can’t say with certainty what happened here. What I can say is that people don’t accidentally end up having tickets booked for their vacation out of someone else’s account… that’s just not how that works.
I don’t think this person is some sort of evil hacker. Instead, I’d speculate that the most likely explanation is that she just purchased discounted tickets through a third party or consolidator, and may or may not have known that those tickets were booked using stolen points.
Honestly, I think the right thing to do here — and what would make the accused person look best — would be to just own up to what happened (if it’s as I suspect), and it can be a lesson for others. “I thought I was just buying a discounted ticket through a consolidator, and didn’t realize that was booked using stolen points.” I think it’s much better to own up to something like that than to outright deny it, without offering up any sort of explanation.
I’m curious if this is actually the end of the confrontation, or if there’s more to come…
Bottom line
A points influencer noticed that points had been stolen out of her Alaska Atmos Rewards account. Fortunately she caught it quickly, and even had the names of the passengers… only to realize that one of them is an influencer with hundreds of thousands of followers.
She tried to confront her privately, but didn’t end up hearing back until making her identity public. However, that person has been in full-on denial mode, even accusing the other person of cyberbullying. However, she has stopped short of publicly proving her claims.
What do you make of this interaction?
